IT Strategy & Consulting · The route

We plan the route
before it gets steep.

Good leadership shows not at the summit but in the planning: setting stages, knowing the risks, defining turnaround points. That is how we lead IT initiatives.

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The story

Leadership means knowing the route.

In the mountains, preparation decides. Those who realistically assess weather, terrain and strength arrive safely. IT projects are no different. We translate goals into a route you can actually walk, set stages and belay points, and stay at your side until you reach the top.

When you need us

An important IT initiative is under way, but goals, budget and schedule are drifting apart.
You need experienced project leadership or a working PMO at short notice.
Your digitalisation strategy exists on slides, but not in day-to-day work.
You want to become more agile without losing control.

What we offer

Consulting that takes responsibility.

IT & digitalisation strategy

Current-state assessment, target picture and roadmap – prioritised by benefit, risk and effort.

Project & programme management

Experienced project leadership for critical initiatives – traditional, agile or hybrid.

PMO & governance

Transparency over portfolio, status and risks – with lean processes instead of bureaucracy.

Agile coaching

Supporting teams and managers on the way to effective collaboration.

Process optimisation

Analyse and simplify workflows and – where it makes sense – automate them.

Risk & quality management

Identify and manage risks early, make quality measurable.

Also as reinforcement for your team: our experts work directly in your project. Experts in Your Team

Approach

How we reach the goal.

Survey the terrain

Interviews, documents, figures: where do you really stand?

Plan the route

Target picture, stages, responsibilities and turnaround points.

Form the rope team

The right people on the rope – internal and from MSC.

Lead & secure

Steer delivery, manage risks, hold the course.

From our projects

Already delivered.

Selected projects by our teams – client names omitted for confidentiality. We are happy to discuss details in person.

IT Strategy & Consulting · Association

Clear decision paths for managing service providers

Goal: Bring the costs of external service providers back under control. Suppliers coordinated partly with project management and partly directly with the executive board – so project management decisions were unknowingly overruled.
Our role: Governance due diligence: analysed communication channels, decisions, responsibilities (RACI) and meeting structures; defined and introduced governance based on ITIL.
Result: Project topics are agreed with those responsible for the project. The executive board is only involved for status reports, escalations and budget questions.

IT Strategy & Consulting · Financial services

A new basis for outsourcing: consistent contracts and SLAs

Goal: Re-outsource IT services – on the basis of reviewed governance and with robust contracts and service level agreements (SLAs).
Our role: Analysed framework agreements, statements of work and the application landscape, aligned requirements of business units and IT; introduced ITIL-based governance and responsibilities (RACI); drafted the framework agreement, templates for service provider contracts and SLAs per engagement. Trained service providers on the new structure and supported the migration of services.
Result: New framework agreement and new statements of work with SLAs, KPIs and bonus/malus, operating processes introduced – agreed with the legal department, works council and suppliers.

IT Strategy & Consulting · Retail

IT operations handed over to a new service provider in an orderly way

Goal: Transfer parts of IT operations – user help desk, data centre, network and workplaces – to a new IT service provider without jeopardising ongoing operations.
Our role: On-site transition management: an experienced MSC consultant steered the handover of user help desk, data centre, network and workplace to the new service provider and supported the transformation.
Result: The operational areas were handed over to the new service provider in a structured way – with experienced leadership through the critical transition phase.

IT Strategy & Consulting · Industry

IT contracts for the carve-out of a business unit

Goal: Carve out a business unit – with IT contracts that are valid for both companies.
Our role: Project management and delivery of contract management for IT suppliers, negotiations together with the business unit and IT.
Result: Completed on time and on budget, with savings running into the millions.